Our Terms & Conditions here at Optima Steamer UK
GoBob ltd is the official distributor of Optima steamers in the UK.
All returns must be made within 14 days from the date of purchase. All exchanges must be made within 30 days from the date of purchase. GoBob will only offer a full refund to the customer if the product is completely sealed and unused. The refund will be made in the same payment method as the initial purchase. It is essential to present the receipt for all returns or exchanges. If the product has been opened and found faulty, we would honour the exchange or refund. Microfibre towels, drying towels and polishing pads are exempt from exchange or refunds for hygiene reasons, except for those that are returned unopened and sealed. GoBob guarantees the coverage of any product or device purchased from us for the duration of warranty validity.