Delivery Information

We deliver to UK and British Overseas Territories. If you are unsure whether we can deliver to you please contact

OPTIMA STEAMERS: Free delivery service available to customers in Greater London (Areas within the M25). For customers from outside of Greater London, pallet delivery can be arranged, transit time is approx. 2-3 days for UK mainland, 3-8 days for areas outside UK mainland.

ACCESSORIES AND PARTS: The cost of the delivery depends on the size and weight of your order and the courier used, and whether you want express next day delivery. When an item is in stock, we will endeavour to dispatch the good within 48 hours. This excludes weekends, public holidays and bank holidays.

OUT OF STOCK ITEMS: Please note that if the Optima steamer, part or accessories you have ordered is out of stock, the delivery time will be slightly longer, as we may need to order the item directly from the manufacturer.

We cannot be held responsible for delays in deliveries once under the care of our couriers, we will not be liable to any party for items delivered outside specified delivery estimates.