Contact us

Visit our store

Our store in London is open Mon- Fri, 9am-6pm.
Address: Unit 13 Metropolitan Park, Derby Road, Greenford, UB6 8UJ

Call us

Please call us for immediate answers to questions regarding orders and shipping.
+44 2038138138

Email us

Technical support:

Frequently Asked Questions

  • In store: You can order and collect from our store.
  • Email: You can order by emailing our sales team at
  • Phone: You can call us on the phone +442038138138 to speak to one of our sales advisors.

Yes, all Optima steamers purchased directly through us come with a standard free warranty, as we are the official UK distributor of Optima steamers.

Optima steamers: We offer free delivery services for all areas within Greater London (M25) when you purchase an Optima steamer™.  Delivery charge applies for areas outside M25.

Yes we can, please contact our customer service team if you require technical support.